Clear incident pricing for every support path
Start with a single incident or choose a monthly redundancy plan. Every path still leads into the same ticket-first eLscribe support workflow.
Per-incident human support
Fixed-price incidents use upfront USD billing. Server repair is quoted after technician review.
Printer troubleshooting
Resolve printer setup, queue, driver, and connectivity problems.
Software repair / reinstall
Repair broken software installs, missing dependencies, or reinstall the affected application.
Device configuration
Configure a workstation, peripheral, application, or endpoint to the required operating setup.
PC tune-up / optimization
Improve speed, startup behavior, and overall workstation performance.
Network troubleshooting
Diagnose network access, DNS, Wi-Fi, routing, VPN, or connectivity issues.
Malware cleanup
Investigate suspicious activity and clean malware or harmful software from the affected device.
Monthly MSP redundancy plans
Flat monthly pricing by company size. Paid company plans include all incident types without per-ticket checkout, while still enforcing seat entitlements and fair-usage ticket allowances.
Small Business Redundancy
1–30 employees
Growth Redundancy
31–75 employees
Operational Redundancy
76–125 employees
What every plan supports
Whether support starts as a single incident or a company plan, the product still routes through the same ticket-first support flow.